Confucius said: “You rarely go wrong when you exercise restraint.”
Don’t get caught up in the heat of the moment. Take a deep breath or simply walk away before you say or do something that you’ll come to regret. You make your best decisions when you’re calm and have time to weigh up all the available options – not when you’re consumed with emotion and in a rush. As a leader, your responsibility to achieve the best solution rather than “win” the argument.